Refund policy
REFUND POLICY
Returns & Exchanges
We want you to love your purchase from Shop 250 America. If you're not completely satisfied, we accept returns within 30 days of delivery for a full refund or exchange.
Eligibility
- Items must be unused, unworn, and in original condition with all tags attached
- Items must be in original packaging
- Personalized or custom items cannot be returned unless defective
Return Process
- Contact us at support@shop250america.com to initiate a return and receive instructions
- Securely package your item(s) with proof of purchase
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Ship returns to:
Shop 250 America
1013 S. Grove Ave
Barrington, IL 60010 -
We recommend using a trackable shipping method, as we cannot be responsible for lost return shipments
Refunds
- Refunds will be processed within 5-7 business days after we receive and inspect your return
- Refunds will be issued to your original payment method
- Original shipping costs are non-refundable
- Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at: support@shop250america.com with photos. We will provide a prepaid return label and issue a full refund or replacement.
Questions?
Contact us at support@shop250america.com and we'll be happy to help.